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NDIS Provider in Canberra and Queanbeyan

Speak with the DTC Care team

Image collage of disabled man with down syndrome making phone call to DTC Care Team and disabled woman in wheelchair making phone call

Speak with us

0426 803 524

Email us

prakash@dtccare.com.au

Our address

40 Crest Road, Crestwood, 2620 NSW

get in touch

Speak with Canberra's trusted NDIS Provider

Ready for a chat the DTC Care team? We’re all ears! Whether you’re curious about how our services can support you, have a question that’s been on your mind, or just fancy a friendly natter about your needs, we’re here to listen.

Drop us a line, give us a ring, or pop in for a visit. We’re not just about emails and formal meetings, we’re about creating connections, understanding your story, and figuring out how we can support you best.

Let’s start a conversation today and see how we can bring a bit of extra sparkle into your life with our tailored NDIS support services.

PRIVACY COLLECTION NOTICE

This Privacy Collection Notice describes how WELFARE SERVICES PTY LTD (ABN 21 663 582 241)  (we, us or our) collects and handles your personal information when you make an enquiry with us. We collect personal information from you so that we can respond to your enquiry and for related purposes set out in our Privacy Policy, available on our website (or on request).We may disclose this personal information to third parties, including our personnel, related entities, any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy.We store personal information in Australia. Where we disclose your personal information to third parties, those third parties may store, transfer or access personal information outside of Australia. If you do not provide your personal information to us, it may affect our ability to do business with you. Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process. If you have questions about our privacy practices, please contact us by email at: prakash@dtccare.com.au By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this privacy collection notice.

Are you looking for quick answers?

Our FAQ section is designed to get you the answers you need with zero fuss. Here, you’ll find answers to common queries, helping you understand our services better. If you can’t find what you’re looking for, no worries, simply get in touch with the DTC Care team and we will be more than happy to answer all your questions.

DTC is the heart and soul of our identity, symbolising Dignity, Trust, and Compassion. These are not just words to us, they are the principles that underpin every interaction, decision, and service we offer at DTC Care.

By embracing these values, we ensure that every individual we support feels valued, understood, and cared for, reflecting our deep commitment to providing compassionate and trustworthy support.

You can learn more about us here.

There is no minimum and maximum numbers of hours we can support. 

Availability of our staff varies, but our commitment to accommodating your schedule and requirements is always our priority. We strive to match our services with your needs, ensuring you receive the support you require when you need it.

DTC Care is dedicated to offering an extensive portfolio of NDIS services designed to meet the diverse needs of our participants. Our services include, but are not limited to, 24/7 care, Supported Independent Living (SIL) assistance, travel support, and more.

Our holistic approach aims to cover all facets of daily living, supporting our participants in leading fulfilling and independent lives.

We understand the importance of personalised care, whether it involves assistance with daily activities, navigating living arrangements, or facilitating engagement with the community.

Our team is committed to providing the necessary support to ensure you can live your life to the fullest, with dignity, trust, and compassion at the forefront of everything we do.

We trained our team members to be Pet-friendly. We mostly have Dog-friendly staff.

At DTC Care, we stand out from other service providers through our unwavering commitment to the principles of “Dignity, Trust, and Compassion.” What sets us apart is not just the range of services we offer, but the unique blend of care and dedication that we bring to each interaction.

Our distinctiveness lies in the personal touch we infuse into every aspect of our support. We understand that every individual has unique needs, and we tailor our services accordingly. From personalised care to around-the-clock assistance, community access, shopping support, and appointment assistance, our offerings are designed to be comprehensive and adaptable.

Another key factor that distinguishes us is our cultural inspiration drawn from the landscapes of Nepal, where Sherpas exemplify unparalleled dedication. This dedication forms the backdrop to our ethos, influencing how we approach and deliver our services. It’s more than just a job for us; it’s a mission to make a positive impact on the lives of those we support.

At DTC Care, we prioritise your beliefs and respect your privacy while providing excellent service. We are not just caregivers; we are partners in your journey towards independent living. We take pride in going the extra mile to make your day better, your week brighter, and ensuring that you can achieve your goals with a smile on your face.

What makes us different is our genuine care, cultural inspiration, and our commitment to enhancing the quality of life for each individual under our care.

Choose DTC Care for an NDIS service provider that goes beyond the ordinary – where compassion meets dedication.

Our founder, Mr. Prakash Bhattarai, is from Nepal, a country known for Mount Everest and its culture of honesty, bravery, and respectful care. This heritage informs our approach to care, bringing a blend of Nepalese values and dedication to our work in Australia, enriching the support we provide with a unique perspective on compassion and resilience.

Our pricing adheres to the NDIS Price Guide, ensuring our charges align with the maximum rates set by the NDIS. This commitment to transparency and fairness means you can expect no surprises when it comes to costs.

We’re dedicated to providing value through high-quality care that respects the financial guidelines established by the NDIS, ensuring accessibility and affordability for our services.